4/18/14

Interactive Tour of the Top 5 Features of CentreLearn Training System



Join the CentreLearn team on May 8 or May 20 for an interactive tour of the Top 5 Features of the CentreLearn Training System.
  1. Start training online immediately with an all-inclusive catalogs of EMS and fire training courses. 
  2. Create your own courses with the easy-to-use Course Builder.
  3. Use Training Plans to assign courses to individuals or groups.
  4. Track all training activity, including hands-on instructor-led and self-paced courses.
  5. Automate and schedule 1-Click reports of training completion and credential status.
Both tours of the NEW CentreLearn Training System will start at 3:00 p.m. eastern time (noon pacific time). Before the tour, visit our website and learn more about the features, capabilities, and pricing of the new CentreLearn Training System.



If you are interested in online training for your organization or you are an existing CentreLearn customer transitioning from Classic to the New Training System, this tour and demonstration is for you!

Current customers that are already using the CentreLearn Training System are welcome to contact us to schedule a one-on-one in-depth training session specifically for your needs.

What Training Officers are Saying
After a demo of the CentreLearn Training System, Christopher Burk from the Salt Lake City Fire Department wrote:

"THANK YOU very much for putting this on! Your customer service has always been very helpful and responsive and frankly has been one of the deciding factors that we picked CentreLearn for our LMS"


Shortly after Mid Georgia Ambulance transitioned to the CentreLearn Training System, Mark Bandy, Director of Clinical Education and Performance Improvement shared:

“The CentreLearn Training System has already changed our approach to education. Now we can take an idea, make a video or presentation, and upload it instantly to the site. Critical and time sensitive concepts are no longer lost during the development of content. Assigning content is extremely user friendly. The crews log in and they see exactly what they have been assigned. Streamlined and very effective!”



Register now for the May 8 or May 20 interactive tour. There will be ample time for your questions.

Invite Your Colleagues and Other Departments
Is your department an innovator and leader in your region? Do you regularly share training with neighboring departments? We welcome you to share this webinar information with your colleagues at other fire departments and EMS agencies.

Unable to attend?
Contact us to schedule a one-on-one tour!

Train Better. Spend Less. CentreLearn. 


4/17/14

Additional FAQs for Pre-hospital Pediatric Resuscitation Webinar



On Tuesday April 15, 2014, Dr. Peter Antevy presented Pre-hospital Pediatric Resuscitation – a paradigm shift to a global audience of paramedics, EMTs, nurses, and physicians. The 75 minute live event featured a captivating presentation and a thorough question and answer session.

Information about the webinar objectives can be found on the registration page, as well as this pre-webinar set of FAQs

Additional FAQs
We continue to receive a lot of questions and correspondence about this online pediatric CE course that are addressed below.

Question: I attended and enjoyed the webinar. How do I receive my CE certificate?
Answer: All attendees received an email from CentreLearn with instructions to log in to the CentreLearn Training System and how to complete the quiz and feedback. If you attended and did not receive the email, contact us as soon as possible. The quiz must be completed by April 30, 2014.
---
Q: Where can I learn more about pediatric resuscitation and the Handtevy System?
A: Visit Dr. Antevy's website, Pediatric Emergency Standards, and YouTube channel for articles and training videos. You can also find case discussions on the Pediatric Emergency Standards Facebook page.
---

---
Q: I was unable attend the live event. Where can I view a recording?
A: The recording of the webinar has been submitted to CECBEMS for accreditation as a distributed learning activity. If approved, the course created from the recording will be made available to organizations and their personnel that use the CentreLearn Training System. It will also be available to individuals through RapidCE.com. The distributed learning course will be announced on the CentreLearn blog, LinkedIn page, and at Facebook.com/CentreLearn.
---
Q: Does CentreLearn have other pediatric CE courses?
A: Yes. The CentreLearn course catalog has nearly 300 courses for EMTs, paramedics, and firefighters including numerous courses on pediatric patient assessment and treatment. 
---
Q: What was the name of the book Dr. Antevy recommended at the start of the webinar?
A: Thinking, Fast and Slow by Daniel Kahneman.
---
Q: Was the live event CECBEMS approved?
A: Yes. This continuing education activity was approved by the Continuing Education Coordinating Board for Emergency Medical Services (CECBEMS). To receive the CECBEMS CE certificate, attendees must have watched the webinar, answered a set of quiz questions, and completed a short survey. All attendees received an email from CentreLearn with instructions to log in to the CentreLearn Training System and how to complete the quiz and feedback. If you attended and did not receive the email contact us as soon as possible. The quiz must be completed by April 30, 2014.
---
Q: My department wants a tour of the CentreLearn Training System.
A: One-on-one tours can be scheduled at any time or join us for a group tour.


We welcome additional questions in the comments. Thanks. 

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Connect with us to be notified of upcoming free webinars and additional learning opportunities from CentreLearn

 www.centrelearn.com * blog * facebook * twitter 

4/15/14

How-To: View Incomplete Assignments Made to Users



The CentreLearn Training System is regularly updated with new and improved features. Recently, our programming team added the functionality for an Administrator or personnel with the role permission to Manage Users to view incomplete Assignments.

View Incomplete Assignments Made to Users
To view an assignment that has not been completed.

1. Log in to the CentreLearn Training System.

2. Click on the Training Manager navigation tab.

3. Click on Users from the left navigation.


4. Search for the user you wish to view the status of their assignments. Select the user by clicking on the Edit button.


5. Click on the Assignments tab to see any Incomplete Training Plan Assignments and Incomplete Standalone Assignments. 


Keep in mind that the view Assignments feature only displays incomplete Assignments and the orange text is a link to the Assignment

View Completed Assignments 
To view assignments that the personnel in your organization have completed, utilize the 1-Click Report, Assignment Status. 


How-To Questions
If you have questions about viewing Assignments made to a user or other features of the CentreLearn Training System, contact us.


4/10/14

How-To: Select Results Format for a Quiz



The simple to use and intuitive Quiz Course Component in the CentreLearn Training System Course Builder enables training officers to quickly build quizzes for EMTs, paramedics, and firefighters. In our experience, training officers and educators have three general preferences for displaying answers to personnel after the quiz is completed. Those preferences are:

  • Show the question text and the answer selected.
  • Show the question text and the correct and incorrect answers for the question.
  • Do not show the question text or any answers.
Select a Results Format

When creating a quiz, the training officer must select a "Results Format" from this drop down dialogue box in the Quiz Course Component.

Close-up of the "Results Format" drop down dialogue box.

Explanation of Results Format Choices
The three format choices are: 
  • Questions and selected answers only.
  • Questions with correct and incorrect answers.
  • Only score.
Questions and selected answers only

Selecting this option shows the user:
  • Question text.
  • Answer option user selected text.
  • Whether answer option user selected was correct or incorrect.
Questions with correct and incorrect answers
Selecting this option shows the user:
  • Question text.
  • Answer option user selected text.
  • Whether answer option user selected was correct or incorrect.
  • Correct answer text.
  • Incorrect and/or correct feedback (if applicable*).
*Note: if there is no feedback inputted to the question itself, then none will be displayed

Only score
Selecting this option shows the user the score they received on the quiz. 

Course Builder Questions
If you have questions about the Course Builder or other features of the CentreLearn Training System, contact us.


4/9/14

Train Better Memo: April 2014




CentreLearn - Train Better Memo - April 2014 from CentreLearn Solutions, LLC

Links in this issue of the Train Better Memo

4/8/14

How-To: Read Announcements and Run a 1-Click Announcement View Report in the CentreLearn Training System



CentreLearn Training System Announcements are a great way to post messages or communicate important information to groups and personnel. Announcement notifications are clearly displayed on the home screen, and you can report on who has or has not viewed any announcement.
Read Announcements

1. Log in to the CentreLearn Training System.

2. Click on the bell in the upper right side of the home screen.


3.Once the bell is clicked on, you may view all Announcements.

4. Older Announcements can be accessed on the left side of the dialogue box.


1-Click Report: Announcement Views

Administrators can see who has read an Announcement by using the 1-Click Report Announcement Views.

1. Log in to the CentreLearn Training System.

2. Click on Training Manager on the top navigation and click on Reports from the left navigation.

3. Select either "Report" (the personnel that viewed an announcement) or "Exception Report" (the personnel that did not view the announcement). .


4. Choose the Announcement and Groups (optional) for the report.


5. Click "View Report"

Remember, CentreLearn Training System reports can be scheduled for automatic delivery to the recipients of your choice. 

Questions?
If you have questions about creating Reading Announcements, Announcement Views, or other features of the CentreLearn Training System, contact us.


4/7/14

FAQs for Pre-hospital Pediatric Resuscitation Webinar



Pre-hospital Pediatric Resuscitation – a paradigm shift
Presented by Dr. Peter Antevy
Tuesday, April 15, 2014 3:00 PM - 4:00 PM ET

Question: Is there still space for the Pre-hospital Pediatric Resuscitation webinar?
Answer: Yes. Click on the registration page to register.
---
Q: Is this event CECBEMS approved?
A: Yes. This continuing education activity is approved by the Continuing Education Coordinating Board for Emergency Medical Services (CECBEMS). To receive the CECBEMS CE certificate, attendees must watch the webinar, answer a set of quiz questions, and complete a short survey.
---
Q: Can I share the webinar registration page in my EMS organization's newsletter, Facebook page, or Twitter account?
A: Yes. Please share the registration page far and wide. Thanks.
---
Q: I will be watching the webinar video in our training room with the rest of the on-duty crew. Do we all need to register to receive the CE certificate?
A: Yes. Each person needs to register for the webinar.
---
Q: Why does the registration form want to know my certification level?
A: Insight of the personnel in the audience will help Dr. Antevy as he prepares and delivers the presentation.
---
Q: Will I be able to ask questions during the webinar?
A: Yes. All attendees will be able to type/text questions throughout the webinar. The moderator will pose questions to Dr. Antevy.
---
Q: I am not able to attend. Will I be able to view a recording of the webinar?
A: Yes. The recording of the webinar will be made available as a distributive learning activity (CECBEMS approval pending) to all registered users of the CentreLearn Training System.
---
Q: I don't have a CentreLearn account. Can I register for this webinar?
A: Yes. This live, free continuing education event is open to all emergency responders that have an interest in pre-hospital pediatric resuscitation.
---
Q: Are there nursing CEUs available for the webinar?
A: CECBEMS accreditation has been received for the webinar. Nurses are encouraged to check with their employer or regulating authority about receiving CEU for completing the webinar. All attendees of the webinar that complete the quiz and survey will receive a CECBEMS CE certificate.
---
Q: Does CentreLearn offer additional pediatric CE courses as well as other types of emergency medical and firefighter training?
A: Yes. CentreLearn offers nearly 300 hundred courses in our LearnEMS and LearnFIRE course catalogs. To learn more and receive a demonstration training system for your organization, please contact us.

We welcome additional questions in the comments. Thanks. 

4/6/14

CentreLearn Training System: Supported Operated Systems and Browsers



Recommended Operating Systems and Internet Browsers
For the best experience with the CentreLearn Training System, we recommend Windows 7 or Windows 8 for Windows computers with an up-to-date browser. Recommend browsers include:
For Apple computers, we recommend updated versions of Mavericks (10.9), Mountain Lion (10.8), and Lion (10.7) with an up-to-date operating system and browser. Recommended browsers include:
Note: If you are using an employer or department provided computer, you may not have access to make a browser or operating system update. Contact your network or IT administrator for assistance.

Internet Explorer Display - Disable Compatibility View
Compatibility mode, a feature of Internet Explorer, may cause display problems. To disable compatibility view, do the following:

1. Manual Switch: This can be found at the end of the Internet Explorer address bar and should be switched off. Look for the icon in this image (see red box).  


If compatibility is on or enabled the icon, will be blue.

2. All Websites: Press F10 on your keyboard, then go to Tools - Compatibility View Settings.  There is an option to Display internet sites in Compatibility View.  This should NOT be selected.


3. Intranet Sites: By default, some versions of Internet Explorer display all intranet sites in Compatibility View.  To turn this off, Press F10 on your keyboard, then go to Tools - Compatibility View Settings and unselect Display intranet sites in Compatibility View.


Need Assistance?
Complete the form on CentreLearn.com/ContactUs for additional assistance and questions.

4/4/14

Announcement: CentreLearn Adds Rachel Bark as Customer Support Rep



Customer Support Team Provides 360o Support to Training Officers and LMS Administrators

Shrewsbury, Penn. (February, 2014) – CentreLearn Solutions, LLC, the leading provider of online continuing education for EMS and Fire Rescue personnel, has added Rachel Bark to its Customer Support Team. She joins a team that CentreLearn customers regularly describe as “the best service they receive anywhere.”

“Rachel has quickly become a valuable member of our team by providing excellent and effective support to the EMTs, paramedics and firefighters, as well as their training officers, that use the CentreLearn Training System,” stated Krista Johnson, Customer Support Manager.

Ms. Bark and the other team members provide 24/7 phone and email support to rapidly and accurately resolve tier 1 technical problems, review and triage all CentreLearn CE course feedback, and set up new CentreLearn Training System organizations.

“Rachel has impressed our clients with her positive attitude and wonderful service skills,” said Sue Auman, CentreLearn COO. She continued, “Rachel helps us meet the needs of our customers while also helping us strive to be the best employer in Pennsylvania.”

Ms. Bark has been with CentreLearn since August 2013. Before joining CentreLearn, she delivered technical support for accounting software and was a teacher for children with disabilities. Ms. Bark is a graduate of SUNY Plattsburgh with a B.S. in Childhood and Special Education.

“Like teaching, every day at CentreLearn is different. I love the variety and working with our customers. All of them have a great sense of humor,” said Ms. Bark. She added, “I also have a lot of fun with the rest of the CentreLearn team.”

About CentreLearn Solutions
CentreLearn Solutions provides online training and learning management services to emergency services organizations and state health department agencies across the United States, as well as Canada, Great Britain and Australia. All combat medics serving in the Army National Guard in both the continental US and overseas use CentreLearn for their EMS continuing education requirements. CentreLearn provides high quality, accredited multimedia training programs and world class learning management services that save money, resources and time for emergency services organizations and their personnel. More information about CentreLearn Solutions is available at CentreLearn.com.

Also find this press release and other documents on slideshare.net/CentreLearn.


4/3/14

How-To: Replay a Completed Course



One of the most frequent questions we receive from EMS and fire personnel that use the CentreLearn Training System is, "How do I re-watch or replay a course that I've already earned the continuing education certificate for?"

Our programming team has completed design and testing that allows any EMT, paramedic, or firefighter to replay a course they have already completed.

Note: follow these instructions to re-watch the video of CentreLearn course that is in progress. 

Replay a Course

To Replay a Course that has been completed (certificate has been earned):

1. Log into the CentreLearn Training System.

2. Click on "Records."


3. Click on the blue "Replay Course" button for the course you wish to replay.


Additional details about "Replay Course":
  • Replay is only available for Courses. Activities do not have components to view or replay. 
  • To ensure test integrity, personnel can review all non-quiz course components. If a course, like a protocol test, only has quiz components, replay is not available. 
  • For MP4 and YouTube video course components, the “Prompt for Still Watching” dialogue boxes have been removed and the viewer will be able to navigate freely. 
  • Once a CentreLearn course published with Articulate Presenter has been completed, the movie navigation is restricted. This is an Articulate SCORM setting that cannot be changed by CentreLearn. 
  • Personnel will be able to replay a completed course even if the course is inactive. 
  • If personnel belong to multiple organizations, they will be able to replay ALL completed courses from their records area regardless of which organization they are accessing their records in. 
If you have questions about replaying a course or other features of the CentreLearn Training System, contact us.

4/1/14

CentreLearn Webinar: Pre-hospital Pediatric Resuscitation



Pre-hospital Pediatric Resuscitation – a paradigm shift

Presented by Dr. Peter Antevy

Tuesday, April 15, 2014 3:00 PM - 4:00 PM ET
Reserve your seat for this free webinar for EMTs, AEMTs, and Paramedics

Description:
In this live continuing education presentation Dr. Peter Antevy, Pediatric Emergency Medicine Physician, will present background and statistics about pediatric resuscitation, review the concepts and evidence for age and length based resuscitation, explore pediatric resuscitation using a hybrid technique, and introduce a vision for the future of pediatrics and EMS. Dr. Antevy will allow plenty of time for and look forward to answering questions from the live audience.

Learning Objectives:
  1. Discuss the background of pediatric resuscitation. 
  2. Describe age and length based systems for pediatric resuscitation.
  3. Explore the future of pediatric resuscitation. 
FAQs for the webinar are available. 

About Dr. Peter Antevy:
Dr. Peter Antevy is a Pediatric Emergency Medicine Physician at Joe DiMaggio Children’s Hospital in South Florida and the founder of Pediatric Emergency Standards Inc. He serves as the Medical Director for Davie Fire-Rescue, Southwest Ranches Fire Rescue and American Ambulance, and is the Associate Medical Director for 7 other agencies. He is also the Medical Director for one of the largest paramedic training programs in the country. Dr. Antevy is highly trained, holding degrees from the University of Miami School of Medicine, Los Angeles Children’s Hospital and The Children’s Hospital of Pittsburgh. While his expertise is in pediatric emergencies, Dr. Antevy is well versed in adult emergency medicine and now spends a significant amount of time in the pre-hospital arena.

Reserve your seat for this free webinar for EMTs, AEMTs, and Paramedics

Update April 4, 2014: This continuing education activity is approved by the Continuing Education Coordinating Board for Emergency Medical Services (CECBEMS).


3/27/14

Announcement: CentreLearn Training System Demo on April 17, 2014



Please join us for a demonstration of the NEW CentreLearn Training System (quick registration link) on Thursday, April 17, 2014 at 3:00 p.m. eastern time (noon pacific time).

After a recent demo of the CentreLearn Training System, Christopher Burk from the Salt Lake City Fire Department wrote:

"THANK YOU very much for putting this on! Your customer service has always been very helpful and responsive and frankly has been one of the deciding factors that we picked CentreLearn for our LMS"

We will show you how to:
  • Start training online immediately with an intuitive course builder and an all-inclusive catalog of EMS and fire training courses; LearnFIRE and LearnEMS. 
  • Create your own courses with the easy-to-use Course Builder.
  • Assign courses and training plans to individuals or groups.
  • Track all training activity, including hands-on instructor led and self-paced courses.
  • Automate and schedule 1-Click reports of training completion and credential status.
  • Meet the needs of an increasingly mobile workforce to complete training at anytime on their tablets and smartphones.
Register now for April 17, 2014 demonstration
There will be ample time for your questions.

Visit LearnEMS.com and LearnFIRE.com to learn more about the features, capabilities, and pricing of the new CentreLearn Training System.

Invite Your Colleagues and Other Departments
Is your department an innovator and leader in your region? Do you regularly share training with neighboring departments? We welcome you to share this webinar information with your colleagues at other fire departments and EMS agencies.

Upcoming CentreLearn Training System Demos
Like and follow the CentreLearn Facebook page to see upcoming webinar announcements.

If you have additional questions or would like to schedule a one-on-one demo, please contact us.  

3/25/14

In the Field: FDIC 2014



CentreLearn Solutions, LLC, the leading provider of online continuing education for Fire Rescue and EMS personnel, will demonstrate the CentreLearn Training System at FDIC 2014 booth #13007, April 10-12.

FDIC is the world's largest fire training-based conference and exhibition dedicated to delivering the finest training available to the men and women of the fire service. Over the past 85 years, FDIC has become the premiere training-focused fire industry conference and exhibition in the world. They provide comprehensive training for today’s serious firefighter.

If you are looking for a fast and easy way to track and report your firefighter training, visit Sonia and Amy from CentreLearn at booth #13007  to see how Training Just Got Easier™ with the CentreLearn Training System.

Amy Akczinski from CentreLearn said, “We are very excited to be attending such a high energy show like FDIC 2014! I can’t think of a better place to showcase how easy it is to keep track of training records with the CentreLearn Training System!”

Visit with CentreLearn at FDIC (booth #13007) to view and discuss these additional features of the CentreLearn Training System, including how to:
  • Invite new users through email or ask us about using batch utilities for multiple-record uploads.
  • Create your own courses with the easy-to-use Course Builder.
  • Assign courses to individuals or groups.
  • Train with NFPA standards compliant courses on mobile devices.
  • Track all training activity, including hands-on instructor led and self-paced courses.
  • Report training activity in shared ISO categories.
Sonia Misajlovski with CentreLearn added, “CentreLearn offers the best solution to your training and tracking needs. Eliminate the paper trail with fast one-click reports and easy to email certificates.”

Visit CentreLearn Solutions at FDIC 2014 booth #13007 on the second floor of the Indiana Convention Center.

Exhibit Hours:
  • Thursday, April 10th 1-6
  • Friday, April 11th 10-5
  • Saturday, April 12th 9-2
Already using the New CentreLearn Training System? Bring a colleague to the booth and share how Training Just Got Easier­™ with CentreLearn!

Unable to attend? Contact us to schedule a demo!
Email info@centrelearn.com or call 717.227.4655.

Train Better. Spend Less. CentreLearn. 




3/13/14

How-To: Add a Prezi as a Course Component in the Course Builder



The CentreLearn Training System allows training officers to easily and intuitively create training content using best-of-the-web training from SlideShare, YouTube, and Prezi. Whether it is a presentation or video you have created, or a publicly available presentation or video, it can be used as a Course Component.


About Prezi
Prezi is an online presentation program. A "prezi" can be embedded into a course using the "Embed/iFrame - Embed content from another site via an iFrame" Course Component Type in the new CentreLearn Training System.

Find the Prezi Embed Code
This is a Prezi about the CentreLearn Training System. To get the embed code for the Course Component by clicking on "Embed."




Copy the embed code to the clipboard.



Create a Course Component with Prezi Embed Code
Select the "Embed/iFrame" Course Component Type in the CentreLearn Training System.

Insert the embed code as the "Page Content" on the Embed/iFrame Course Component Type dialogue box.



Save changes and continue with the Course Builder steps.

Start Building Your Own Courses Today
Contact us for a demonstration of the CentreLearn Training System Course Builder. We are glad to create a fully functional CentreLearn Training System for you to build a course and explore other CentreLearn Training System features.

3/12/14

How-To: Watch a CentreLearn Training System Course Again



The CentreLearn Training System allows EMTs, paramedics, and firefighters to re-watch a CE or Training Course that they have not completed.

For example, CentreLearn courses for EMTs and paramedics include a quiz. If personnel fail the quiz, they cannot earn the CECBEMS CE certificate. They may choose to immediately make another quiz attempt. Alternatively, they can re-watch the course before taking the quiz again.

For a course that has not been completed, personnel can click on the red 'x' by the 'Resume Course' button. This allows personnel to watch the course lecture again before making another quiz attempt.


 If you have questions about re-watching a course or other features of the CentreLearn Training System, contact us.




3/11/14

How-To: Add an Issued Date to a Credential



If a credential held by an EMT, paramedic, or firefighter in an organization's CentreLearn Training System has an expiration date, it also needs an issued date.

Administrators can add an issued date to existing credentials using a batch utility update; contact us for instructions on how to, as well as assistance with using Batch Utilities to update existing credentials.

Alternatively, personnel are required to add an issued date to credentials at their next log in before they can complete any training.

Add an Issued Date to a Credential
To add an issued date:

1. Log into the CentreLearn Training System.

2. If a Credential needs to be updated, the Resolve Now image, shown below, will appear.



3. Click on Resolve Now.

4. Edit the credential that has a missing Issued Date by clicking on the edit "pencil."



5. A blank Issued Date field is available in the edit credential dialogue box.



6. Type the Issued Date for the credential into the dialogue box or use the calendar date finder.



7. Click on Save Changes to finish the Credential update.

8. Confirm the change and continue training.



Credentials: Support Resources
More Information: Adding an Issued Date to Credentials
Most EMTs, paramedics, and firefighters carry multiple credentials that have expiration dates, but the credential expiration dates are not the same. For example, a paramedic in Florida has an NREMT credential that expires on March 31 and a Florida (State) credential that expires on December 1.

By adding an Issued Date to both credentials, the courses completed for the NREMT Training Plan can be applied to the Florida credential, even after the registrations for the NREMT Training Plan are archived.
  • Any Credential that has an expiration date (i.e. State and NREMT credentials) is required to have an issued date.
  • A required Issued Date field has been added to the Built-In Credentials that have an expiration date, which are EMS State Certification/License and National Registry of EMTs.
  • Any custom Credentials that you have made for your organization that have an expiration date will be required to have an issued date added.
  • New Credentials, created by you for your personnel, can have an issued date without an expiration date. 

Train Better Memo: March 2014





3/10/14

How-To: Create a New Training Plan



Training plans are how you require the personnel (or users) in your organization with a specific credential to complete a recurring training assignment. For example, EMTs and paramedics in most organizations need to complete a Training Plan to renew their State issued credential every two to four years, depending on their State.

Personnel with a credential that is associated with a Training Plan automatically have courses and/or hours in categories assigned to them. Due dates for completion of the Training Plan are automatically set to each user's credential expiration.

Create Training Plan

To create a Training Plan:

1. Log into the CentreLearn Training System.

2. Click on the "Training Manager" navigation tab.

3. Click on "Assignments" from the left navigation.

4. Click on the "+Create Training Plan" button just below the Training Plans Description.



Select a Credential Type for the Training Plan

5. Select a Credential Type.

Personnel with the credential selected from this dropdown box automatically have courses and/or hours in categories from this Training Plan assigned to them.



Every organization will have at least two Credentials, National Registry of EMTs and EMS State Certification/License. Read an introduction to Built-In Credentials and Creating a Custom Credential with the CentreLearn Training System. [hyperlinks to blog posts]

Title the Training Plan and Select a Credential Level

6. Write a descriptive Title for the Training Plan. When personnel log into the CentreLearn Training System, they will see the name or Title of the Training Plan displayed on their home page.



7. Select a Credential Level from the dropdown box. Since the Credential (National Registry of EMTs) for this Training Plan has levels, you must select a Credential Level to continue creating the Training Plan. 


Add Assignments to the Training Plan
Assignments are how you task, or make available, courses to personnel with the credential specified to the Training Plan. The Training Plan can:
  • Assign Specific Course
  • Assign Credit Hours
  • Assign Additional Hours

8. To complete the training, make assignments of Courses, Catalogs, or Additional Hours.

Assign Specific Course

Click on the "Assign Specific Course" button to add a course or courses to the Training Plan. The course or courses must be completed by the credential expiration date. 



Assign Specific Course is well-suited when a Training Plan must require completion of a specific course. For example, paramedics in Florida are required to complete a course on HIV/AIDS during each recertification cycle.

Assign Credit Hours

In addition to or instead of Assign Specific Course, a Training Plan can include specific hours of training in a Category. For example, Assign Credit Hours is used if you wish to assign paramedics 4 hours of continuing education from the category NREMT - Obstetrics and Pediatrics. You also need to Assign the Catalogs, such as the CentreLearn ALS course catalog, from which the courses can be completed. 


Assign Additional Hours

After Specific Courses and Credit Hours from other categories have been completed, many personnel have a credential requirement for elective or miscellaneous continuing education. For example, a State paramedic license may require 8 hours of “elective” topics that can come from any category. These hours, which are part of Additional Hours, can only be completed after other training plan requirements have been met. 


Retaking a Training Plan

At the start of a new credential cycle, personnel must update or have updated their credential expiration date. At this time, personnel can retake all of the courses in the Training Plan associated with the credential.

Create New Training Plans

The CentreLearn Training System does not have pre-made training plans. Training plans are built by Admins. Although the number of hours of Cardiac or Airway CE needed to maintain a credential may be standardized, every organization has different educational objectives for how those hours are fulfilled. Training Plans built by Admins let the organization decide which courses and catalogs to draw from as well as how many hours to complete through instructor-led versus self-paced online training.

If you have questions about creating a New Training Plan or other features of the CentreLearn Training System, contact us.

3/7/14

How-To: Add a New Custom Credential to the CentreLearn Training System



Credentials are used to track licenses, certifications, IDs, or other information about the personnel (or users) in an organization’s CentreLearn Training System.

Read an introduction to Credentials before reviewing these steps for creating a New Credential that is just for the personnel in your organization.

Add a New Credential

To add a New Credential:

1. Log into the CentreLearn Training System.

2. Click on the "Training Manager" navigation tab.

3. Click on "Credentials" from the left navigation.

4. Click on the "+New Credential" button in the upper right.



Understanding the New Credential Fields

5. Give the New Credential a title or name. Remember, you cannot create custom credentials with the same names as the Built-In Credentials.



6. Select the check boxes or data fields that apply to this New Credential.



Issued by State - check only if the credential is issued by your State (or comparable body such as a Provincial, National, or Regional regulatory authority).

Has expiration date - this box is checked by default as most credentials have an expiration date or recommended renewal date. If a credential has an expiration date personnel will be required to an enter an issue date. If the credential does not expire, uncheck this box.

Has a number - this box is checked by default as most credentials, such as a driver's license, have a certification or credential number that is unique to the person that has been credentialed. If the credential does not have have a number uncheck this box.

Display on certificate - only check this box if the credential has a “Number” and a “Level.” When this box is checked, the credential will appear on all course certificates earned by the personnel in your organization with this credential. For example, the NREMT credential has available levels (EMT, AEMT, and paramedic) and each person with an NREMT credential has a credential number. Alternatively, a required SCUBA certification credential for members of the department dive team likely has an expiration date and number, but there is no need to display this credential on the course certificates. 


Display in Training Plans - To associate a credential with a Training Plan, check this box. This powerful feature connects a Training Plan with the credentials required to personnel in a Group. For example, a Training Plan for the credential, NREMT Paramedic, is automatically assigned to paramedics that are added to a group (how-to add user to a group) or to paramedics invited to join a group (how to invite personnel to a group).

Remember, some credentials, like a driver’s license, do not have a training plan. Firefighters need to have a driver’s license and the department needs to track that each firefighter has a license, but the department is not providing private vehicle driver training or verifying State eligibility for the licenses.

List Levels, if Applicable

7. If the New Credential has levels, list all the levels separated by commas in the free text field. Recall that for a credential to display on a certificate, it must have one or more levels. For example, your organization might have a “Hazmat Credential” that has two levels; awareness and operations. List those levels in this field.



Levels are not required for a custom Credential.

Create New Credentials

If you have questions about creating a New Credential or other features of the CentreLearn Training System, contact us.